Providing Patients With Authentic Experiences
The pandemic was challenging for patients at the hospital. To decrease risks, many routines and programs were modified, and therapeutic outings and community engagement experiences were reduced. COVID policies limited patients from receiving visitors. Rachel recognized that patient’s needed updated methods to provide real-life, hands-on, independent skills training. To enhance patients’ joy and support these skills during the pandemic Rachel created a second program called The Wellness Shoppe. This hospital store helps patients learn skills such as budgeting, visual scanning, decision-making, delayed gratification, prioritizing, problem-solving, and multitasking that support their recovery goals. It also provides patients with an authentic shopping experience, using preloaded debit cards, for self-care items.